Thunderbike Powersports
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OUR GUARANTEE & PROMISE TO YOU

Thunderbike Powersports was established in 1984 and now exports over 80% of its products internationally. Most people have concerns when buying from a company that they are not familiar with, especially if they are on the other side of the world (If this is the case!), even more so when they are asked to submit personal & credit details via the internet. Read on & we will try to turn those concerns into a confident & secure experience.

For further reasurrance please read our testimonials page

Ordering online

All products listed on this site are available to buy now, unless otherwise stated. This means if you have a credit card, you can order & pay for the product within minutes, you don't even have to speak to us (unless you really want to, we are very nice & approachable people :) )

When you click the "Buy Now" button, this takes you to a "shopping basket" that your intended purchases are placed in, they can be added to, or deleted at any time.

Once you have finished shopping & wish to order what is in your basket, you are taken to a SECURE SERVER ordering page, this will then process your order to us. Fill out your details and press "Send Order" and... voila! We are sent the details of your order to proccess & ship to you.

Q: How do I know the page is a secure?

A: You will see this window appear to let you know

Once you are on the page, you will see a "paddlock" icon on the task-bar to show that the page is secure.

Q: So, now I've ordered, when will I receive my order & what guarantee do I get?

A: Read on!

At Thunderbike Powersports we believe everyone should get a fair deal, after all, it's our business & reputation on the line & we intend to keep it!

Our Policy

  • We will endevour to reply to all email enquiries from our website within 24 hours of receipt.(Remember we are GMT + 12hrs and we are closed on Sat & Sun)
  • We will endevour to process all website orders within 24 hrs of receipt.
  • We will endevour to make sure that your goods are received in good condition within 10 days of ordering.
  • All shipments of our goods are fully insured.
  • Online tracking on all shipments
  • We will endevour to reply to & resolve any disputes/questions regarding orders/products within 24 hours.
 

The Thunderbike Guarantee:

"It works as promised, or your money back"
  • Thunderbike guarantees all products and services it provides to its customers
  • If it doesn't work, we'll make it work
  • If it won't work, we'll give you your money back

    If you have any questions regarding ordering online or our guarantees, please feel free to email us with your questions/concerns to: sales@thunderbike.co.nz or call us on +64 (03) 5485787

 

 

 

 

 



Authorised Triumph Dealer Since 1994Authorised Triumph dealer since 1994

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